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Privacy Policy

2016-04-19 by DR.WU Official website


DR.WU SKINCARE CO., LTD (“DR.WU, we, us, or our”) respect your concerns about privacy and value the relationship we have with you. This Privacy Policy applies to DR.WU websites, products, and services that display or provide links to this Privacy Policy (“Website”).


This Privacy Policy describes the types of personal information we collect about our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

Information We Collect

Personal information means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, or services, or interact with us. We may also obtain data by recording how you interact with our websites, or services. For example, we may use technologies like cookies, web server logs and web beacons. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services.


Information You Provide

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site or in our stores. The type of personal information you may provide to us includes:

  1. Contact information (such as name, ID number, postal address, email address, and mobile or other phone number)
  2. Age and date of birth
  3. Gender
  4. Username and password
  5. Your skincare concerns
  6. Contact information for friends or other people you would like us to contact
  7. Content you provide (such as photographs, articles and comments)
  8. Information provided to us by social networks or mobile applications when you use one of our social networking or mobile applications (such as your name, profile picture, likes, location, friend list and other information described in the social networking application sign-up page, or your geo-location details when using one of our mobile applications)


How We Use The Information

We may use the information you provide to:

  1. Send you promotional materials or other communications
  2. Provide services to you
  3. Create and manage your online account
  4. Respond to your inquiries
  5. Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
  6. Operate and communicate with you about our social networking or mobile applications
  7. Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
  8. Comply with applicable legal requirements, relevant industry standards and our policies. We also may use the information in other ways for which we provide specific notice at the time of collection.


How We Disclose Personal Information

We shares your personal information with other partners, as described in this Privacy Policy, when services are provided by partners authorized by DR.WU. We may share personal information with DR.WU affiliates and subsidiaries. In addition, your personal information collected by DR.WU may be processed or accessed in the country/region where you use our products and services or in other countries/regions where DR.WU or its affiliates, subsidiaries, service providers or business partners have a presence.


Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

  • Email Opt-Out
    You can at any time tell us not to send you marketing communications by contacting us via e-mail: service@drwu.com
  • Postal Mail Opt-Out
    You can request that we refrain from sending you promotional postal mail by contacting us via e-mail: service@drwu.com.
  • Text Message Opt-Out
    If you so elect, you may provide your mobile phone number in order to receive text message alerts containing product and event information, cosmetics tips or promotions that may be sent using automated dialing systems (“Text Messages”), and your election to receive Text Messages is not otherwise required to purchase any goods or services from us.
  • Withdrawing Consent
    You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that we cannot provide you with certain products or services or respond to an issue that you have raised.
  • Reviewing, Updating and Modifying Personal Information
    You have the ability to review, change and/or correct the personally identifiable information you provide us by logging into your account. You may request that we deactivate your account by emailing us at service@drwu.com.


How We Protect Personal Information
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Business Transfers 
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets. You agree that your personal information may be transferred to such parties in these circumstances.

Links To Other Websites
Our Website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Updates To Our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will release the latest Privacy Policy on this page for any changes.

How To Contact Us
If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us by email at service@drwu.com or telephone at 0800-083-999.



You hereby understand and ensure that you have complied with the legal obligations under applicable EU laws or the applicable laws of each EU member state (including but not limited to GDPR) when you provide information (including but not limited to personal data) to DR.WU if you have a nationality such as an EU Member State or its legally applicable country (including but not limited to Liechtenstein, Iceland.). You shall be liable for the damages in violation of the legal obligation.